Enterprise ...
...believes
that the function of our Company is the acquisition and maintenance
of customers. We understand that quality in our business means "do
it right the first time."
As a team of
problem solvers, we will analyze our customers needs regarding comfort,
air quality, safety, and energy efficiency before presenting solutions.
From the top
down and from the bottom up we will teach each other right from
wrong in customer satisfaction. Our successes will be measured by
the positive attitudes of both our customers and employees.
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LINC
Service's Contractor
CODE OF ETHICS
Our Commitment to Customers:
- We
will always listen to and understand our customers' needs and
concerns;
- We will
always fully and openly communicate with our customers all appropriate
information;
- We will
always focus on our customers' needs and earn their respect by
building a long-term partnership with them ... based on mutual
trust, respect and our service to them with national and full-service
capabilities;
- We will
always be open and fair in all of our dealings with customers
and pledge all of our efforts to deliver what we promise when
it is promised;
- We will
always be clear and competitive in, our pricing policies and be
open and honest in all agreement coverages;
- We will
always be honest in our billing and be sure that our invoicing
system meets the customers' needs;
- We will
always remember that the customer is our lifeblood and will always
treat the customer with respect and concern.
Our Commitment to Quality
of Service:
- We
will always be committed to excellence in the quality of all construction,
service and maintenance work we perform;
- We will
always operate our business in conformance with the LINC System®
high standards of performance and business ethics;
- We will
always prepare and retain comprehensive service records and keep
the customer informed of all work performed;
- We will
always respond to all requests for service or assistance in the
fastest possible manner;
- We will
always stand behind the quality of our work.
Our Commitment to Our
Local Community:
- We
will always be concerned with the needs of our local community,
be it private or public, and pledge our ongoing efforts to make
our community a better place to gather, live and work.
Our Commitment to Our
Environment:
- We
will always be aware of the value of nature's resources and pledge
our commitment to prudent energy usage and conservation practices
in the services we offer and in the work we perform;
- We will
always be committed to proper and safe treatment of our environment
and dedicate our efforts to the enhancements of our ecology.
Our Commitment to Our
Employees:
- We
will always have an undaunted commitment for continued training,
skills improvement, self-motivation and sound, fair and dynamic
management practices;
- We will
strive to have employees with an undaunted commitment for professionalism
and excellence in service to our customers, our community and
our environment.
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